Ejemplo
Ejemplo de cockpit — MUST items, riesgos, aclaraciones, matriz de cumplimiento, tareas, exportaciones.
EU_Tender_Software_Services_2026.pdf
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Decisión
Bloqueadores principales
- • Acceptance test criteria and sign-off timeline must be defined
- • SLA penalties and service credits must be capped or clarified
- • Proof of ISO 27001 (or equivalent) must be provided
Factores de decisión
Solo señales estructuradas. Verifica en Evidencia y fuente.
Bloqueadores
• Acceptance test criteria and sign-off timeline must be defined
• SLA penalties and service credits must be capped or clarified
• Proof of ISO 27001 (or equivalent) must be provided
• Named key personnel and CVs must be included in the offer
Riesgos estratégicos
- • Scope ambiguity around legacy system integration responsibilities
- • Unclear ownership of on-site support costs and travel
- • Bid bond wording may require legal review
Acciones inmediatas
- • Confirmar el formato esperado de la respuesta preliminar (viñetas o texto corrido).
- • Aclarar si existen plantillas obligatorias para las secciones comerciales y legales.
- • Confirmar el modelo de despliegue preferido (nube del comprador o SaaS).
Preguntas de aclaración
Lista lista para copiar para la entidad contratante.
Can you confirm the acceptance test procedure and acceptance criteria (Annex 4) and the sign-off SLA?
This is a blocker for delivery planning and commercial risk.
Is there a monthly cap for service credits/penalties tied to SLA availability?
Needed to quantify downside exposure and price correctly.
Which integration interfaces are in scope, and who owns middleware changes?
Clarifies delivery effort and timeline feasibility.
Are on-site support days fixed or on-demand, and are travel costs reimbursable?
Affects cost model and resourcing.
Vista previa estática. En el workspace real, cada bloqueador, aclaración y fila de cumplimiento enlaza con evidencia en la fuente.